The facility employee will verify the discrepancy and report all discrepancies to Union Supply. RETURNS: The incarcerated offenders will be given an opportunity to inventory the contents of the package in the presence of an employee from the facility. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. Damaged or defective food will be refunded. If any of these items are found to be missing, defective or damaged in shipping, please notify facility staff inventorying your package immediately. Please check all your items upon receipt. Used or abused items cannot be returned, exchanged, or refunded. All discrepancies will be corrected by Union Supply Group with reimbursement of funds. Any requests made after this date will not be honored. Deadline for all requests must be received prior to December 31, 2023. Returns and exchanges must be made within 30 days of delivery. Union Supply is not responsible for any items ordered in error. Discrepancies must be reported at the time of package receipt. The facility employee will verify the discrepancies and report all discrepancies to Union Supply. RETURNS: The incarcerated offender will be given an opportunity to inventory the contents of the package in the presence of an employee from the facility.

Union supply inmate packages