selective listening definition human communication

#SELECTIVE LISTENING DEFINITION HUMAN COMMUNICATION FULL#

In this type of listening, you aim to understand the entire content that the speaker wants to convey.

#SELECTIVE LISTENING DEFINITION HUMAN COMMUNICATION FULL#

Full listeningįull listening happens when you pay careful attention to what the other person is saying. For example, if a coworker is giving a presentation, you can use eye contact and nodding to show that you are listening intently. This type of listening will make the speaker feel valued and appreciated. You may listen appreciatively to good music, podcast or an inspiring speech of a great leader. Appreciative listeningĪppreciative listening is when the listener seeks certain information which they will appreciate since it meets their needs or goals. This type of listening skill enables professionals to conduct brainstorming sessions, debate strategies and develop new and innovative solutions. This will help you become a better listener and broaden your knowledge and improve your interpersonal skills. When you listen critically, you examine the facts and compare the message presented with the knowledge you may already possess about the subject and then form your own interpretation of it.Īn important element of critical listening is to have an open mind without any preconceived ideas or stereotypes.

This type of listening involves more active listening, and it usually includes some sort of decision-making or problem-solving. Here you make mental judgments based on what the other person is saying and evaluate the trustworthiness of the message and the speaker. Critical listeningĬritical listening is listening to scrutinise or analyse the idea being expressed. An example would be, when a customer expresses dissatisfaction with a product, you can use empathy to ascertain how you might feel in their position and understand how their expectations were not met.

In this type of listening, you do not make unnecessary judgments or offer advice instead, you gently encourage the speaker to describe and elaborate on their emotions and feelings. This type of listening will help you to learn about a person's perspective regardless of how different it is from your own.Ĭounsellors and other professionals use empathetic listening to understand and help their clients. A major quality of empathic listening is to give support and encouragement rather than advice or criticism. Listening with empathy means that you place yourself in the speaker's situation. Related: The Ultimate Guide To Nonverbal Communication Skills Empathetic listeningĮmpathetic listening is a way of listening for emotional support and improves mutual trust and understanding. For example, if your client speaks in a foreign language that you have difficulty understanding, you can use discriminative listening skills to comprehend what is going on to some extent, based on their tone, mannerisms or body language. Discriminative listening is a basic type of listening skill developed quite early on in life, where different sounds of the words are recognised without understanding their meaning. The nuances in their voice will help you to distinguish what emotions they are going through. It interprets the verbal cues to understand what the speaker is truly saying. This type of listening identifies the variation in tones and sounds. To improve comprehensive listening, you have to work on your vocabulary, language skills, knowledge and cognitive skills. A significant reason is that comprehensive listening involves cognitive skills, where people may interpret and understand the meaning of a message based on their knowledge, outlook and experiences. When two different people listen to the same message, they understand its meaning differently. While attending a presentation or lecture, this is the most critical listening skill you need to have. In comprehensive listening, you would distinguish the main point or idea from the details. This listening style requires concentration and a conscious effort to understand.

This type of listening is commonly used in day-to-day lives, where you would use comprehensive listening along with verbal cues to understand the message being communicated. Also known as informational listening, you listen to comprehend and absorb the information presented. Here are some of the main types of active listening that you may encounter or practice in the workplace: Comprehensive listeningĬomprehensive listening is listening to learn the content. You can also identify the ones you often employ and discover new types to improve your listening skills. When you are aware of these different listening styles, it will make you a more effective communicator and help prevent miscommunication. Often, people may naturally gravitate towards one listening style or another, but each of these listening skills is useful, depending on the situation.

Selective listening definition human communication